Do you still use EMC Symmetrix DMX systems, such as EMC VMAX and want to make sure that you still have full support for these storage systems despite the end of life? Or do you only need a temporary maintenance for a few months for a migration project? Then you are exactly right with us.
We have specialized in EMC Symmetrix and VMAX. With more than 300 experts in over 40 service locations in the German-speaking region, we can not only provide maintenance for these storage systems but also guarantee service for more than 10 years after the End of Life period. Due to our own spare parts warehouse and logistics, we are able to be on site at our customers’ sites with spare parts and technicians within four hours throughout Europe.
Our engineers are familiar with all models of the EMC Symmetrix Storage Series. Through our experience and certified EMC technicians, we know what is important in case of a failure of these complex storage solutions. After a short telephone clarification of the error messages and logs, our field engineers already drive to the site with the right spare parts and resolve the fault professionally. If the on-site technician encounters a more complex error pattern, he will call in our Professional Service Team, which as a 3rd level is able to analyse and solve all problems down to the last detail.
We also take over EMC systems that have not been under maintenance for a long time or are even End of Life. Of course without a reinstatement fee.
Hardwarewartung.com has focused on the small and medium-sized business sector. With our technicians and partners, we have more than twenty years of experience in the maintenance of complex storage systems, work independently of manufacturers and offer our service throughout Europe. We only employ highly qualified, experienced personnel who are kept up to date with the current state of knowledge through regular professional training.
You always decide yourself which of our services you would like to use. For more transparency, these are then recorded in a Service Level Agreement (SLA). Choose us as your partner and benefit from significant cost savings (up to 50%). We ensure that you can use your EMC Symmetrix storage system for extended periods – without any loss of performance.
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