If a server is still under warranty, the first point of contact in case of a defect is certainly the manufacturer. But after the warranty expires, there are many more options to choose from. In many cases it makes sense to commission a manufacturer-independent service provider. While the manufacturers always want to sell new products first and foremost, maintenance plays a subordinate role here. If you commission a manufacturer-independent provider – such as Hardwarewartung.com – you benefit from a specialized service. For many years, our technicians have been exclusively concerned with the maintenance of server and specialise in Sun server systems. They have a lot of experience and solve every problem professionally. In addition, our entire infrastructure is designed to provide you with the best possible service. Therefore we complete all orders reliably and extremely fast. We even help with older devices where the manufacturers have already stopped support. So you can contact us with any Sun or Oracle server, whether you are using SPARC, Ultra, Netra, Fire, Blade or any other Sun server.
When you contact us for hardware maintenance, you not only benefit from a specialized service that quickly repairs your computers. In addition, we offer very competitive prices. In many cases, our maintenance services are up to 50 percent cheaper than a comparable service directly from the manufacturer. This cost savings helps to keep server maintenance from driving up your business’s expenses.
We do everything we can to minimize the downtime of your server in the event of a defect. This will prevent longer-term production losses, resulting in significant profit losses. That’s why our support is there for you 24 hours a day, seven days a week. Upon request, we guarantee within our Service Level Agreement (SLA) deadlines for repair within four hours of your equipment. If you contact us online via our convenient ticket system, our response time is just 15 minutes. After only two hours, our technicians can be on-site to inspect the damaged server. So you can sit back and relax in the event of a defect: we make sure that your servers are ready for use again soon.
The manufacturer-independent server maintenance is reliable, cheap and extremely fast. In addition, we can even repair older systems. These many advantages ensure that we always offer the optimum solution for repair work on your server systems.