At hardwarewartung.com we provide a professional service for the maintenance of EMC CLARiiON and EMC VNX. Our offers for hardware maintenance are manufacturer independent. This brings several benefits for you. On the one hand, you benefit from a specialized maintenance service. The main business of the manufacturer is always the sale of the products. Maintenance, however, plays only a minor role. However, we are specialized in this service and therefore offer you a high quality service. With our technicians and partners, we have been on the market for over 25 years so we have a lot of storage maintenance experience. We always provide you with an excellent service for your storage systems and make a useful option for the maintenance of the devices even after the warranty has expired.
We not only have a specialized service for the maintenance of your storage systems which is at least equal to the manufacturer. In addition, you benefit by reducing your costs. In general, the hardware maintenance is about 50 percent cheaper than directly from the manufacturer. Ask for a quote and compare the prices. Our service for storage systems almost always leads to significant cost savings.
In many cases, spare parts are required for maintenance and repair of storage systems. However, that often brings big problems. Because often the required components are either no longer available, or they are very expensive. We have a suitable solution for you. We run several large warehouses across Europe with all the needed parts for EMC CLARiiON and EMC VNX. So we never run into supply problems. Since we use our own logistics, we can also guarantee the availability of the corresponding spare parts around the clock. Therefore you can not only be sure with our service that the necessary spare parts are in stock, but also that they are immediately available for you.
Our extensive stock of spare parts brings with it another advantage. If the production of a particular product is stopped, the corresponding companies continue to produce spare parts only for a few years. When the end of life of the product is reached, it is therefore very difficult to obtain spare parts directly from the manufacturer. We fill our stocks bevor this happens. Due to our extensive stock, we can support the equipment at least another seven to 15 more years. This is an important aspect for CLARiiON storage because production was discontinued in 2011 and mainly older devices are in use . Other suppliers do not always have the necessary spare parts available but we do.
Not only do we provide you with qualified storage maintenance, you can also enjoy a friendly service that is always at your disposal. We are there for you 24 hours a day, seven days a week. You can contact us 24/7 by phone or by e-mail. If necessary, we visit you on site – regardless of the time of day. Our support also works with a ticket system that answers your questions quickly and reliably. Our SLA includes response time of up to two hours and a guaranteed repair of your systems in up to four hours.