Global presence – consistent quality worldwide

We are active in over 100 countries and ensure that our service level agreements (SLAs) fulfil the same high standards worldwide. We offer you first-class maintenance services according to the same standards all over the world.

Thanks to our global infrastructure and extensive network, we can be on site in most countries within up to 4 hours. This ensures that your IT systems are up and running without delay – no matter where you are. Rely on our expertise to restore the smooth operation of your IT infrastructure efficiently and reliably.

Single point of contact

As your central IT maintenance partner, we offer you the possibility to manage all your maintenance contracts worldwide free of charge – regardless of whether the hardware is under contract with us, the manufacturer or a competitor.

This service is available to you for all major manufacturers of server, storage and network infrastructure. We will inform you well in advance when contracts reach their expiry date and will provide you with renewal options. You have full flexibility to use this free service worldwide. You can also choose other solutions according to your needs.

Our vision: Green IT thanks to efficiency and cost reduction

Our approach: Reducing costs by extending the service life of your server, storage and network infrastructure. This strategy saves you money on two levels: Investment costs (CAPEX) through an extended service life and operating costs (OPEX) through maintenance optimisation. This is how we have been combining Green IT and sustainability with efficiency since 2014.

Our secret to success: the combination of TPM and OEM maintenance

Initially, our focus was on establishing third-party maintenance (TPM) as a cost-effective and reliable alternative. At the time, TPM was largely unknown or considered unsafe. Through our educational work, we have shown that TPM is in fact a professional and proven service.

Today, TPM is firmly established in many organisations and the benefits are widely known. We can therefore further develop our focus: Now our goal is to reduce costs by optimising processes for all customer segments even further. We offer the best of both worlds in combination with OEM maintenance: The flexibility and cost efficiency of TPM, complemented by the reliability and quality of OEM services.