At Hardwarewartung 24 you leave the maintenance of your IT infrastructure in professional and safe hands.
Receive wholesale conditions for these types of maintenance, whether you are a small or medium business. And all this with 100% satisfaction guarantee – or you get your money back!
Server Maintenance from small- and mid-size up to Mainframe Servers.
Play it safe with a maintenance contract for your HPE, Dell, IBM, Sun, Fujitsu or Supermicro servers.
Storage Maintenance for small and large storage systems from all manufacturers.
Make sure your storage environment from EMC, Netapp, Dell, IBM, HP or other manufacturers is protected with our storage maintenance contract.
Maintenance contract for your LAN, WAN and SAN network infrastructure.
With a network maintenance contract for your Cisco, HP or Brocade environment, you can stabilize your entire network infrastructure from LAN, WAN or SAN.
Focus on your core business
Managed Services is your way to reduce costs, increase productivity and provide on-demand expert support.
From purchase to maintenance to disposal.
Not only do we deliver the hardware and service, we take responsibility for the entire lifecycle and beyond.
Why do customers prefer Hardwarewartung 24?
We offer both third-party maintenance and OEM support for all major manufacturers as a one-stop shop
Hardware maintenance is our core business at an equal partner level with our customers
With over 300 experts in 40 service centres in german speaking countrs alone, we guarantee for our SLAs
You get direct access to 3rd level support straight away
You benefit from at least +7 additional years of maintenance after End of Service Life
You save up to 80 % of your maintenance costs
Concentrate on your core business – we take over your IT infrastructure
Our competence lies in the maintenance, repair and operation of data centre hardware. Leave this task to us and save IT costs and valuable time so that you can concentrate on your core business.
Thanks to our specialisation, many years of expierence and our size, we can offer these services at a fraction of the cost that you would spend yourself. This reduces your operating costs and gives you more resources to focus on your core business.
Global presence – consistent quality worldwide
We are active in over 100 countries and ensure that our service level agreements (SLAs) fulfil the same high standards worldwide. We offer you first-class maintenance services according to the same standards all over the world.
Thanks to our global infrastructure and extensive network, we can be on site in most countries within up to 4 hours. This ensures that your IT systems are up and running without delay – no matter where you are. Rely on our expertise to restore the smooth operation of your IT infrastructure efficiently and reliably.
Optimise the life cycle of your IT infrastructure
Our focus is on maximising the life of your hardware. As long as your hardware is in use, we take care of all maintenance and ensure that it remains operational for as long as possible. We support your IT infrastructure from acquisition through operation and maintenance up to the dismantling.
With our remarketing service, we refurbish your hardware after the first period of use so that it can go through a second life cycle as refurbished hardware. At the end, we take care of environmentally friendly disposal or recycling. Regardless in which phase of the IT lifecycle you are currently in, we are at your side and offer targeted or holistic support to operate your IT infrastructure efficiently and sustainably.
Single point of contact
As your central IT maintenance partner, we offer you the possibility to manage all your maintenance contracts worldwide free of charge – regardless of whether the hardware is under contract with us, the manufacturer or a competitor.
This service is available to you for all major manufacturers of server, storage and network infrastructure. We will inform you well in advance when contracts reach their expiry date and will provide you with renewal options. You have full flexibility to use this free service worldwide. You can also choose other solutions according to your needs.
Our vision: Green IT thanks to efficiency and cost reduction
Our approach: Reducing costs by extending the service life of your server, storage and network infrastructure. This strategy saves you money on two levels: Investment costs (CAPEX) through an extended service life and operating costs (OPEX) through maintenance optimisation. This is how we have been combining Green IT and sustainability with efficiency since 2014.
Our secret to success: the combination of TPM and OEM maintenance
Initially, our focus was on establishing third-party maintenance (TPM) as a cost-effective and reliable alternative. At the time, TPM was largely unknown or considered unsafe. Through our educational work, we have shown that TPM is in fact a professional and proven service.
Today, TPM is firmly established in many organisations and the benefits are widely known. We can therefore further develop our focus: Now our goal is to reduce costs by optimising processes for all customer segments even further. We offer the best of both worlds in combination with OEM maintenance: The flexibility and cost efficiency of TPM, complemented by the reliability and quality of OEM services.
Our SLAs at a glance
- 24/7 Service hours Online-, Hotline-, and On-Site-Service.
Response time in up to two hours
Call-to-Repair in up to 4 hours
24 hours spare parts availability.
Ticketsystem.
IT technicians according to customer-specific skill requirements
Customised SLAs according to requirements
Satisfied – or money back
You want to change your maintenance provider and are unsure? What if we told you that you will get your money back if you are not 100% satisfied with our service? Does that give you enough security to make a decision? If so, then you are right with us. We guarantee: “Satisfied – or money back!”
- Who is covered by this warranty?
- For the first order up to 10.000€
- For the first 12 months of maintenance
- For all our maintenance services
Das sagen unsere Kunden über uns
„Cost/performance is simply unbeatable. I reported an incident and within a very short time a solution was suggested and promptly implemented. MUST recommend.“ 23.07.2019
„Our preferred partner for hardware maintenance. Transparent communication and reliability – highly recommended!“ 03.01.2017
„Have been working with „Hardwarewartung 24“ for a long time and it always works fast and is very professional. I gladly recommend it to anyone.“ 03.06.2020
Worldwide hardware maintenance services
Our maintenance services and service level agreements (SLAs) are available in over 100 countries worldwide. Benefit from consistent SLAs for your server, storage and network hardware, whether it is deployed in your data centres or in other areas of your company. Our map shows you which SLAs are available in which countries.
Latest News
We cooperate with these manufacturers
Ask for a quote
Go and get a maintenance contract with hardwarewartung.com for a professional and reliable service. Contact us now and get more information about our hardware services!
Sie erreichen uns
- in DE: +49 89 20190324
- in AT: +43 720 775089
- Intern.: +49 89 20190324
- E-Mail: office@hardwarewartung.com
or send us a message using the form below.
