A Specialized Service for Hardware Maintenance
Many professional users use the service manufacturers offer to maintain their hardware. However, it is also possible to use the services of a manufacturer independent for it. At Hardwardewartung.com, you benefit from a service that is in no way inferior to the manufacturer’s services. On the contrary – in some areas, a specialized maintenance provider even brings benefits. While maintenance plays only a subordinate role for the manufacturer, everything revolves around this task for us. We have highly specialised technicians with many years of experience. Moreover, unlike many manufacturers, we do not strive to sell you new products. We repair your equipment whenever possible.
Your IBM Hardware Professional
If you discover a defect in your IBM hardware, you can contact us at any time. Even after the warranty period has expired, our hardware maintenance service is always an excellent alternative to repair by the manufacturer. Our technicians will help you with any problem competently and at an excellent price. Ask for a maintenance offer and compare for yourself.
To be quickly on site – throughout Europe
Specializing in hardware maintenance also allows us to set up an excellent infrastructure for this task. As a customer, you benefit from fast response times. If you contact our support, our SLA provides a response time of only 15 minutes. Our technicians will be on site for up to two hours. The Call-to-Repair time can be guaranteed in 4 hours. In addition, our spare parts warehouse is open around the clock and our own logistics department ensures that all required parts arrive quickly.
Cost Savings through specialization in Hardware Maintenance
After the warranty period, many professional users enter into a maintenance contract with the manufacturer – for example, for server maintenance or maintenance of the storage environment. At Hardwarewartung.com, we offer you a cheap alternative to it – without loss of quality. You will receive a service that is at least equivalent to the services of the manufacturer. Nevertheless, you can save up to 50 percent of the costs. Our focus and our specialization in maintenance services make this possible.
Maintenance even after the End of Life (EOL)
If you work with older systems, then you benefit from another advantage with our service. We buy all necessary spare parts in time and store them. Therefore, we can even service equipment whose End of Life has already been reached. Even if the manufacturer no longer produces spare parts, server and storage maintenance is no problem for us. We operate your hardware for at least ten years after the EOL.