Faster and more reliable SLAs
An outage of the network affects the complete production in many companies. The financial consequences are considerable. In order to minimize losses, our Service Level Agreements (SLA) provide security for your business. Our Cisco support is there for you around the clock. Engineers are on-site within up to four hours. Depending on location we also provide call to repair guarantees of up to four hours. Software support and full access to downloads and TAC are covered by our partner Shared Support (PSS).
Your Cisco Network Specialist
If you discover a defect in your network, you can contact us at any time. Even after the warranty has expired, our Cisco support is always an excellent alternative to repair at the manufacturer. Our technicians will help you with any problem competently and at an excellent price. Ask for a maintenance offer and compare for yourself.
Our own warehouse: the basis for successful maintenance
To service routers, switches and other components of the network, spare parts are often necessary. If these are not immediately available, incident resolution in your Cisco network can be significantly delayed. Unfortunately, suppliers in this area are not always reliable. Therefore, we have set up our own warehouse with our own resources in every country where we are active. Just like our support, our warehouse is available 24 hours a day, so that all spare parts are immediately available. Therefore, we can always promise an immediate repair. But that’s not all. We also have qualified logisticians who ensure that every spare part arrives quickly at its destination.
Maintenance after the end of life – we’ll help you
In information technology, the hardware of networks is one of the products with the longest service life. This is due to the fact that the requirements in this area have only risen slightly. Office switches already had gigabit ports 15 years ago. To date, the interfaces of almost all notebooks and desktop PCs have not surpassed this level. Of course, there have also been some increases here, but even older routers and switches can easily meet the requirements of an ordinary company. Therefore there is no reason for a change. However, if a defect occurs, it can be difficult to find a suitable provider for maintenance. This is because manufacturers stop producing spare parts after the End of Life (EOL). This point in time has already been reached, for example, for several units in the popular Catalyst range. We replenish our stock on time and can maintain your equipment for at least 10 to 20 years after the EOL.
First-class network maintenance
If you are looking for a professional partner for network maintenance, our products offer you numerous advantages:
- Professional maintenance of the entire network
- Cisco-certified technicians round-the-clock
- fast response and call to repair times
- spare parts warehouse for hardware maintenance for EOL hardware
- Best prices: Cost savings of up to 50 percent!
Do you want your company to benefit from these advantages? Then contact us. We will be happy to take care of your network.