Dell EMC provides the necessary software for numerous devices to fix errors through simple bug fixes. Even as a third-party support provider, it is possible to fix software bugs with firmware, BIOS, and other software updates provided by Dell. This service is also available without Dell ProSupport or because Dell provides free access to the bug fixes. Only new features are not available to customers unless they purchase a maintenance contract directly from Dell. At End of Life Hardware, the software issue doesn’t arise anyway because Dell doesn’t write new software for your expired devices. However, this does not necessarily mean the end of the device, because maintenance service providers such as Hardwarewartung.com can continue to operate this hardware for seven to ten years.
Even in the event that Dell does not yet provide patches or similar fixes, there is hope: firmware-related errors, for example, can often be solved within a short time by working closely with Dell EMC. Support at the software level is also provided by companies such as Hardwarewartung.com. Thanks go to Dell EMC itself for making this possible through a vigorous development of software fixes.