NetApp Maintenance – Fast and Reliable!

NetApp is one of the leading manufacturers of large data storage systems. The solutions are reliable, efficient and enable data storage for large and small businesses. Although the storage systems are very robust and are characterized by a high level of reliability, there are also occasional defects here. If your NetApp storage threatens to give up its spirit, we’re the service partner to help keep your storage system stable and secure.

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Netapp Specialist at the Best Price

With decades of experience, we know what it takes to maintain your Netapp Storage Systems. Benefit not only from our experience, but also from our excellent prices. Get a quote now and compare for yourself.

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Our NetApp Offer at a Glance

  • NetApp Maintenance well beyond the End of Life period

  • Around the clock spare parts availability through our own warehouse and logistics

  • Save up to 50 percent on costs with the same or better service

  • Manufacturer-independent hardware maintenance throughout Europe

  • 24 x 7 Service hours

  • Our response time is up to two hours

  • Call-to-Repair in up to 4 hours

  • More than 300 experts in 40 service centers in Germany, Austria and Switzerland

Our NetApp SupportEdge Maintenance Options

We support the following NetApp Storage Systems

NetApp FAS: The professional Solution for Data Storage

One of NetApp’s most widely used products is the NetApp FAS storage system. As operating system for the data storage we used ONTAP. It was designed by NetApp specifically for this storage system and ensures high data storage efficiency. The storage system is suitable for integration in a local network. The FAS series has been around since 1993. The first model was the FAS Server 400 and had a very considerable capacity of 14 GB at the time. Meanwhile models are available that offer a storage space of several PetaByte. In addition, storage space can be further expanded with other NetApp DS Series Disk Shelves.

Reliable service for Hardware Maintenance – Regardless of the Manufacturer

When a professional data store such as NetApp’s FAS or DS malfunctions, many users turn to the manufacturer for maintenance. They assume that this service is of the highest quality, as the technicians are very familiar with the equipment. While this is true, it should be noted that product maintenance is not NetApp’s core business. Here, the sale of the equipment plays the crucial role, while the maintenance always has a minor importance. However, when you turn to, you can be certain that our technicians are dedicated to this task. As we have been on the market together with our technicians and partners for 25 years, we have a great deal of experience. We have already repaired a large number of NetApp FAS-series devices and are also reliably repairing your data storage. Our service not only stands out for its high quality, it also offers you an excellent opportunity for cost savings. In general, the maintenance of your data storage costs about 50 percent less with us than with the manufacturer.

Quick Maintenance Service around the Clock

A big advantage of our services is that our support is always at your disposal – 24 hours a day, seven days a week. Especially with data that is absolutely necessary for the work in your company, our round-the-clock service helps prevent production losses. In addition, we take care of your problems within a very short time. Our response time is just 15 minutes, the technician arrival times are up to two hours. We even guarantee a repair of your storage environment in up to four hours. As a result, our storage maintenance service ensures that you can quickly access your data.

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Your Netapp FAS Specialist

If you discover a defect in your storage systems, you can contact us at any time. After the warranty period has expired, our hardware maintenance service is always an excellent alternative to repair by the manufacturer. Our technicians will help you with any problem competently and at an excellent price. Ask for a maintenance offer and compare for yourself.

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Own infrastructure for fast repair of your storage systems

In many cases spare parts are required for hardware maintenance. As it takes a long time for many service providers to receive the corresponding parts, this is one of the main reasons for delays in repair. To avoid this, we have more than 30 of our own warehouses in Germany, Austria, and Switzerland where we have all the necessary spare parts for NetApp FAS and NetApp DS maintenance ready. Spare parts are available 24 hours a day, and our professional logistics ensure that they arrive quickly on site.

Maintenance after the End of Life

If a storage system is no longer manufactured, the manufacturers usually produce the spare parts required for a few years. After that, the spare parts production is also discontinued. This often makes maintenance difficult. But in our warehouse we also have the spare parts for older FAS storage systems ready. Our SLA therefore includes storage maintenance for at least seven years after the end of life of the respective models. –Your Partner for Maintaining NetApp Storage

Our maintenance service helps you to repair your storage systems quickly and reliably – at any time. We specialize in this area and have the necessary expertise and spare parts. In addition, our service is much cheaper than the maintenance at the manufacturer. Therefore, after the warranty process, we are an excellent option to maintain the data storage in your company.

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