HP 3Par – The Specialist for Storage Systems
Our services for you
3Par was originally an independent company founded in 1999. From the beginning, they specialized in storage systems with huge capacity, which were particularly used SMB companies. The new provider was able to convince its customers with innovative techniques and quickly became one of the market leaders in this niche. 3Par is considered one of the pioneers of so-called thin provisioning. This means that the individual users are virtually provided with a higher storage capacity than physically available in total. This can significantly increase the efficiency of data storage in many cases. 3Par contributed significantly to the dissemination of this method and used it in many of its own products. The success of the group has led to other companies developing interest in a takeover. In a takeover battle between Dell and HP, HP finally prevailed and bought 3Par 2010 on. The products remained largely unchanged, but they were from then sold under the name HP 3Par. The storage systems of this brand are characterized by a high reliability, a good fault tolerance and an enormous capacity.
As long as the guarantee for your storage system is still valid, it makes sense to contact the manufacturer directly if you have a problem. After the warranty period many customers continue to use the services of the producer, but this does not always represent the most sensible solution. At Hardwarewartung.com you can enjoy an excellent service – regardless of the manufacturer. While the focus of the vendor is on selling new equipment, hardwarewartung.com revolves around maintenance. Our technicians are highly specialized and among the best in their field. We have been active in this area for 25 years with our technicians and partners. Our complete infrastructure is designed to provide you with an outstanding service for storage maintenance.
Low-Cost Maintenance for your storage environment
Our service always offers you a quality that is in no way inferior to the manufacturer’s maintenance. Often we solve the problems with your storage hardware even faster and more reliably than the manufacturer himself. In addition, you benefit from another major advantage: our service is much cheaper. Compared to maintenance by the manufacturer, you will enjoy cost savings of up to 50 percent.
Your HP 3Par Specialist
If you discover a defect in your storage systems, you can contact us at any time. Even after the warranty has expired, our hardware maintenance service is always an excellent alternative to the manufacturers service. Our technicians will help you with any problem competently and at an excellent price. Ask for a maintenance offer and compare for yourself.
Fast response times reduce failures
When it comes to hardware maintenance, fast problem solving is very important. Therefore, we always guarantee a fast service in our maintenance services. Our support is available around the clock, 24 hours a day, seven days a week. If you have a problem, you can contact us at any time. Contact us via our ticket system, e-mail or telephone hotline. The response time is up to two hours in this time our technicians can be on site to repair the damage. Upon request, we also guarantee a Call-to-Repair time of a maximum of four hours. In this way, you can be sure that your storage environment will be available in time.
Own spare parts warehouse for even better service
The lack of spare parts can in many cases prevent a quick repair. With many suppliers, it takes a long time for the corresponding components to arrive – if they are available at all. To ensure that hardware maintenance is not delayed as a result, we have set up more than 40 of our own warehouses in Germany, Austria and Switzerland. They contain all spare parts for 3Par maintenance and are also open 24 hours a day. Since we also have our own logistics, the required parts are available particularly quickly. This is the most important basis for guaranteeing you short repair times. Our extensive stock offers you another important advantage, which is particularly important for the maintenance of older devices. Here it is often difficult to obtain the required spare parts. However, we will keep them ready for you for at least 7 to 10 years after the End of Life. Therefore, we also repair older storage systemes without any problems.
All-round service for the maintenance of your storage hardware
Our entire company is dedicated to providing you with a perfect service for 3Par maintenance. Qualified technicians who reliably repair all storage systems are the basis for this. Our SLA includes fast response times and guaranteed repairs after a maximum of four hours. Our own spare parts warehouse ensures that storage maintenance is no problem even with older devices. So you enjoy an all-round service that contributes to a high level of data storage security in your company.